SHIPPING POLICY

We offer priority shipping for all our products. Orders are shipped out within 1-2 business days. Shipping usually takes 2-5 business days to be delivered.

European Union - No Customs (Chronopost)	Delivery Costs	Delivery costs for orders from 150€
Austria	15€	Free
Belgium	12€	Free
Bulgaria	25€	10€
Croatia	25€	10€
Cyprus	25€	10€
Czech Republic	25€	10€
Denmark	15€	Free
Estonia	25€	10€
Finland	15€	Free
France	9€	Free
Germany	12€	Free
Greece	15€	Free
Hungary	25€	10€
Ireland	15€	Free
Italy	15€	Free
Latvia	25€	10€
Lithuania	25€	10€
Luxembourg	12€	Free
Malta	25€	10€
Netherlands	12€	Free
Poland	25€	10€
Portugal	15€	Free
Romania	25€	10€
Slovakia	25€	10€
Slovenia	25€	10€
Spain	15€	Free
Sweden	15€	Free

* Taxes & Duties for orders within European Union

All our shipments to this countries include all taxes and duties according to the rates in force on French territory.

Others Countries (UPS)	Delivery Costs	Customs
Liechtenstein	20€	Yes
Switzerland	20€	Yes
Norway	20€	Yes
Turkey	40€	Yes
Ukraine	40€	Yes
Russia	40€	Yes

** Taxes & Duties for orders outside European Union

For order outside European Union, taxes and duties maybe requested upon delivery by locals customs. We recommend to check locals rules before ordering. We are always happy to help, if you need more information chat with us or email us at contact@xsuit.eu.

RETURNS POLICY

We offer 30-day hassle free exchanges and refunds for items that are returned in brand new original condition (unworn, unwashed, unaltered) with the hang tags intact. Gift cards and clearance sale items are non-refundable. All product returns must be shipped back in their original packaging and include all accessories (hangers, collar tips, spare buttons, etc.).

The return costs are not covered by xSuit, so you can choose the carrier you want. Customers outside European Union are responsible for customs clearance.

Due to the hygienic nature of masks, we cannot accept returns or exchanges once the package has been opened.

To set up a return, head over to our Returns Portal. If you're unsure about anything, please don't hesitate to contact us at contact@xsuit.eu.

For Exchanges Only

If the new desired size is not available, our team will contact you and offer a refund. On promotions that include a “free” item with the order, the promotional item cannot be exchanged.

For Refunds Only

Refund are made to the original payment method used during purchase or can be received as store credit.

xSuit, at its discretion, reserves the right to charge a restocking and repacking fee of up to 15% if products or packaging are returned in poor condition or missing components or accessories. In addition, xSuit reserves the right to not issue a refund or exchange at all if the return is missing components or accessories, or if products are damaged due to misuse or negligence.